Hughes Net Complaint - Hughes Net is a total rip off
I called Hughes Net because I could not get an internet service in my area and I wanted to use Vonage to call my wife in China because she travels there 2 to 3 wks a month. They told me it would be no problem and I set up an install date. Boy was that a mistake. After it was installed I tried to call my wife and I had to wait from 4 to 6 seconds after I talked or she talked to be heard. I called Hughes Net and they told me that I could not use VOIP with there service. I informed them that they had told me before the install by the technician that it would work. They told me that the installers do not work directly for them and are not responsible for the information they put out. Well to make a long story short after hours and hours on the phone (most of it being routed and rerouted and rerouted and rerouted again) I was able to only lose $400.00. It makes me sick to watch their advertisement on TV and listen to the lies. If you are looking for internet service please use a phone modem, it is much faster and costs a tiny fraction of what Hughes Net charges.