RCA / Thomson Electronics Informative - Defective TV - 52whdtv
CHICO, CALIFORNIA -- We have an RCA 52" TV and it has nothing but problems. The TV came to my with problems, first of all the screen had water spots in the inside and the TV also had an eighth of inch gap on both top corner about two inches long. I have spoke to the customer service rep. they told me they will exchange the TV but when i call them this week they said they got to check with the service center who put the screen in. The service center was the one that suggested that I Put tape around the TV to keep the dust from entering through the gap of the TV but that look tacky and I'm tried getting the around i just one my refund 1349 because each TV you brought me have nothing but problems and take 2 month before you fix it and still isn't right, under California consumer electronic affair act the TV should had been exchanged or offered a refund for the original unit which was purchase at best buy 11-19-06.