Quality Car And Van Rental (Ft. Lauderdale) Complaint - Unreliable Car Rental company
FT. LAUDERDALE, FLORIDA -- Unreliable, dishonest, useless car rental company. Stick with the pros the real car rental companies.
This company doesn't honor their own reservation and confirmations. Can you imagine landing at the airport, calling the rental car company to say I'm coming to pick up my rental car here is my confirmation number and the voice on the other end says - I have no cars on the lot !!!! I insisted that I confirmed my reservation a few days ago. The woman on the other end agreed and said the computer system verifies my confirmation number, but I don't have any cars on the lot. Good-bye.
They make sure you the renter understand that if you don't cancel or pick up the car you will be charge for a full day rental plus $25.