Goodyear Complaint - The Work I Wanted Done Was Not Done And I Paid $798.28
DETROIT, MICHIGAN -- I took my car to the Good year on Gratiot Ave. in Detroit on 3-29-07 to check the oil pressure. A guy name Moe said that i needed a oil pump and a oil change, we'll i said fine lets get it done he said he can do it in about an hour. I said fine i'll b back to pick up my car when it's done. I say about three days later the oil light was on and the car was still doing the same thing when i took the car in the very first day to get it repaired, and i told Al the guy at the front desk that my truck wasn't fixed and i wanted answers why it wasn't fixed, he told me that the who fix my car was at the doctors office come back in about another hour, so i said i'll be back. When i gotten back in that hour the manager was there. i said fine everything is going to be ok. boy was i wrong. he got so angry cursing and yelling at me and my husband saying the car is fix and we kept telling him its not fix. So my husband and I said that we need our citizens of Detroit and Michigan to see what people do when the poor is trying to better themselves by getting their car so we can get work for our families so we can try to make it in our GOD'S world,but we have people like these people that i'm reporting taking advantage of people thats trying to get on our feets. We know that they didn't fix because we have proof from other auto professionals that look at our car saying and pictures they did touch nothing the car is still the same the way we took there. We are so upset because we spent a lot of money for nothing all we want is our money back, because we had to take our car to someone else to get it fix so my husband can go to work to provide for his family, and guess what we told the guy about our problem, he felt real bad about it he recommend that we should go and report to you and Michigan Department of State of Automotive. I really hope that you guys can really help us solving this matter for me and my family and also help others thats taking their cars there also. We must put a stop to these people that suppose to be professionals but their not their are just to abusive people hard working money and their families and they don't care, I would love to talk to you on camera to spread this important message to the citizens of michigan, please help us get this message out, we all suppose to be brothers and sisters in GOD'S EYES, so lets start working together and live righteous and this world would be a better place to live.
I thank you so much for listening to your viewer of Detroit, please help.