Foremost Furniture Co. NY Complaint - Terrible service and dishonest
NEW YORK, NEW YORK -- I ordered an Iron Bed in November of 2006, delivery was to be in 2 to 4 months. I contacted the store in February of 2007 to see if there was any word, I was told first week in March. The first week in March came and went no bed, was then told there was a delay to May 9th 2007. I said ok what can I do there was a delay from the manufacturer, I was then called 2 weeks later and told that the bed was no longer available, would I like to pick something else out, I declined . I waited a week for my card to be refunded,no refund,I stopped into store and was told that a credit would be issued at the end of their quarter ,almost 3 weeks after they told me they could not deliver. They will have had my 50% deposit for just about 6 months but they don't care, I still am supposed to wait till they want to make the refund.
I ordered the exact same bed on the internet and it will more then likely be delivered before they will return my deposit. I checked with the manufacturer they still make the bed and they normally ship within 2 to 3 weeks of order and
Foremost used to be a great place to shop,I have shopped there for the past 15 years,it is no longer a great place to shop anyone that would want hold on to 500.00 dollars to book as a sale in the present quarter, instead for returning the money for what they know is a sale that won't happen is not worthy of any patronage.