Sprint Nextel Complaint - Horrible service and only foreigners service workers
BALTIMOE, MARYLAND -- I am writing this compliant out of frustration and disbelief around the Horrible x 2 service that I receive from the Nextel/Sprint companies & it's employees. In the several years that I have been with the company I have only encounter foreign speaking people who are rude,don't understand or speak english well which makes it very hard to communicate you needs. And when you get a english speaking people they are more rude than their representives his name was Charles and he said that his ext was 2775 which I think was an untrue ext because the company lies about most things that they tell their customers and they also give their customer the run around about most of their services and try to convince you to buy something that you truely do not want like another phone that you are not interest in buying. Oh! another thing,the calls that the Nextel Sprint company drop on a regular bases should be againist the law. The company received hundreds and even thousands of dollars from me over the past two to three + years that I have been a good customer and the only rebate that they can seem to mustard up is that $75.00 rebate eeeveery!!!! two years. The Sprint/Nextel company has no loyalty except to the money that they beat their customers out of every year. I was trying to buy an I 880 from one of their carriers off the internet when I ran into the same problems with that carrier's people who don't speak english well and are rude too and the carrier company kept changing things in the contract and were also telling untruths about why I had to pay exact for other non existing issues such as paying an exact $49.99 to keep my same phone number which Nextel said was not so,but Nextel would not honor that Wirefly promotion on line and wirefly which is a carrier of many of for cell phone companies that also beat the customers out of hundreds of thousand of dollars yearly with no rewards for customers except for more money out of their pockets. I will be looking for a new sevice company as soon as my service contract is up and for anyone looking for a cell phone service I hear that Cingular and Verizon have the best phones and best customer service. They are the two companies who will be receiving my service in the next two years. Thanks for nothing Nextel/ Sprint!!!!!!!! Reminder: The Customer Is Alway Right When You Are Taking Their Money Because They Can Alway Take Their MONEY somewhere else.