Host Save Complaint - Not crediting credit card

Review by timepperley on 2002-04-17
NEWPORT BEACH, CALIFORNIA -- Host Save charged me for signing up with them to provide me with a domain name and hosting service. However, the domain which they said was availalbe, was actually unavailable. Therefore, they could not provide me with service. They went ahead and charged my credit card a couple weeks later, after I had told them to cancel my account. (Just to make sure nothing was charged) Now after weeks of e-mailing them to credit my credit card, I am not seeing a credit or a response.

To help keep me as a potential future customer, I would like the following:

I would like my credit card to be credited the full amount of 23.85 immediately.

At the very least I would like a response from your company regarding this incident. Thank you for your time.

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