Lou Sobh Buick Pontiac in Conyers, Ga Complaint - Warranty repair - Service to vehicle under warranty

Review by crust on 2007-04-24
CONYERS, GEORGIA -- My vehicle has 35723 mi on it and its under a 36000 mi warranty from factory. These people charged me $536 after telling me $250 for the service. I have tried to contact GM and complain but can not get any help to complain to the right people.
Comments:4 Replies - Latest reply on 2007-04-24
Posted by rhondam718732 on 2007-04-24:
What kind of repair was it?
Posted by tnchuck100 on 2007-04-24:
You really have not provided enough information to know where you stand. What was the problem? What did they do? How old is it? Not every item on a vehicle is covered by a warranty. Tires, brakes, batteries, light bulbs, filters to name a few. Was the estimate in writing? Did you approve the higher price? Most states have laws which limit how much a mechanic can charge above the estimate without your approval. Usually it's limited to 10% over the estimate.
Posted by tnchuck100 on 2007-04-24:
To contact GM try this:
http://www.gm.com/gmcomjsp/contactus/
Posted by adzidek on 2007-04-24:
If you knew (thought) it was warranty work, why did you pay it?

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