Velocity Products Inc. Complaint - Junk Products - Poor Customer Service
ROSWELL, GEORGIA -- This company, who advertises themselves as a home security and self-defense product provider, offered "Forever Flashlights" that did not require batteries, but rather were charged by "shaking" them vigorously for 30 seconds to result in a 20 minute lighting period. It was described as having a copper coiled wire that produced the energy to light the flashlight. I ordered three of these lights for Christmas gifts, and before wsrapping them, tried one to see if they, in fact, worked as described on the websight. To say the least, these Forever Flashlights were pure junk! After shaking them for over three minutes, the dimmest of soft light appeared, enduring for less than 45 seconds. I repeated the shaking process for five minutes, still not producing any brighter light than before. Two of the flashlight packages were never opened, and the one that I opened to try out was repackaged exactly as it had arrived.
I returned these misleading items for a refund, and after quite a wait and two phonecalls, I received only a partial refund for them... they refused to refund 1/3 of the original costs, even though the product DID NOT COME ANYWHERE CLOSE TO DOING WHAT IT WAS DESCRIBED TO DO. This return was not made through a change of mind on my part, but rather due to the item not functioning in an effective manner, or at all for that matter!