Velocity Products Inc. Complaint - Junk Products - Poor Customer Service

Review by TheScream on 2007-04-25
ROSWELL, GEORGIA -- This company, who advertises themselves as a home security and self-defense product provider, offered "Forever Flashlights" that did not require batteries, but rather were charged by "shaking" them vigorously for 30 seconds to result in a 20 minute lighting period. It was described as having a copper coiled wire that produced the energy to light the flashlight. I ordered three of these lights for Christmas gifts, and before wsrapping them, tried one to see if they, in fact, worked as described on the websight. To say the least, these Forever Flashlights were pure junk! After shaking them for over three minutes, the dimmest of soft light appeared, enduring for less than 45 seconds. I repeated the shaking process for five minutes, still not producing any brighter light than before. Two of the flashlight packages were never opened, and the one that I opened to try out was repackaged exactly as it had arrived.
I returned these misleading items for a refund, and after quite a wait and two phonecalls, I received only a partial refund for them... they refused to refund 1/3 of the original costs, even though the product DID NOT COME ANYWHERE CLOSE TO DOING WHAT IT WAS DESCRIBED TO DO. This return was not made through a change of mind on my part, but rather due to the item not functioning in an effective manner, or at all for that matter!
Comments:5 Replies - Latest reply on 2007-07-15
Posted by Pomona Guy on 2007-04-25:
Thanks for the warning. I've seen these advertised, but I never knew if they were real or not. I'll just stick with Mag-Lites.
Posted by TheScream on 2007-04-26:
Pomona Guy~ The wind-up ones work well enough. I am bad at keeping batteries replaced, so the wind-ups have served me well... like for leaving in the car, etc., and are available at most any store. WOULDN'T BUY ANYTHING FROM THE INTERNET PROVIDER NOTED IN MY COMPLAINT... just shedding some "light" on the subject :)
Posted by imjustasteph on 2007-04-26:
Best plan: Keep a spare package of batteries in the glove compartment. I have heard from MANY people that the shake/wind-up ones don't give off enough light....
Posted by Ponie on 2007-04-26:
A friend of mine picked up a wind up flashlight at a flea market for $1.00. Works very well. Lasts about five minutes.

I bought a package of two of the 'shake' flashlights, along with a 'purse' size tossed in. Just looked at one of them and can't find a manufacturer's name, so don't know if they're the ones being complained about. Since I've had these flashlights, I've never bought another battery (except for my clocks). Now, were you shaking them in the proper manner? They're not to be shaken vertically, rather they should be shaken horizontally. I bought mine right after being caught in the horrific power failure which started in NY and rolled along to PA, OH, and into my state of MI. Wanted to be sure I'd not be caught without flashlights for the 49 hours we were out.
Posted by dumpebay.com on 2007-07-15:
These "forever flashlights" actually contain batteries. Somehow, the word got out that they use capacitors. I took mine apart, and sure enough there
is a double coin battery mounted inside a metal case. It's does charge a little, but wears out! A sham on the consumer in my opinion. Don't buy, unless it's for an educational toy, at best!

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