Cory Everson Fitness Complaint - Contract Termination
ALABAMA -- I can empathize with the person who purchased a two year membership. I purchased a membership then continued treatment for a life threatening illness. After some complications, I went to the local Cory Everson Fitness Club, spoke with an employee, and was told that there would be a couple of months between the receipt of the mailed cancellation and the time that my cancellation would take effect. I was, however, assured that the cancellation was automatic at the end of the two year contract. I opted to wait for the end of the contract. I changed banks and had only some automatic drafts (including Cory Everson) coming out of one account. Imagine my frustration when I discovered that Cory Everson was still drafting funds each month. (I did not visit the club more than five times during the initial two years.) When I spoke with the manager, she was very nice and indicated that there was no record of any conversation that I had with any employee in the corporate records. She also indicated that a cancellation (before the 26th of the month) would still not stop the automatic draft from my account for the following month. I was also asked to send my cancellation form via registered mail so that I could have a record that the cancellation had been received. I am concerned that cancellation cannot be done at the local fitness center since that is where I joined. I am also concerned that there is no record of my visit to the fitness center to cancel my membership and that a membership can be continued forever. The mamager did note that Cory Everson would turn to collections agencies to collect funds until the cancellation was processed. I will be contacting service groups, religious groups, and others who may be involved with Cory Everson to make them aware of the "two year" contract and will strongly suggest that they look at another fitness center. If they are already members, I will suggest that they get out as soon as possible.