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Lite-On Corporation Informative - Beware of Lite-On - DVD Recorder

Review by MadderMax on 2007-04-25
Lite-On is a Lite-Weight on performance (And a No-Show in customer care)!

Some time ago, I bought a Lite-On DVD recorder. For a week or so, it worked okay (not great). Then the trouble started: Bad burns, ruined disks, freeze-ups, shut-downs, hidden defects and more!

When I wrote to complain, Light-On admitted having problems with my model (LVW 5007), saying that mine were not the first complaints they'd had with this model. They promised to replace it with a better model. I was satisfied. Then....

They just changed their minds, and left me twisting in the wind! They didn't even TELL me they changed their minds. I had to call them back, myself, to find out.

When I wrote to complain about this outrageous treatment, they simply ignored me. They're still ignoring me, but I haven't gone away.

For the whole story, contact me at: screwed-by-lite-on@hotmail.com

Also, I would appreciate info about other sites that post consumer complaints.

Lite-On Burner Ruined My DVDs
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