Shoes.com Compliment - Easy return policy! - Shoes
While I didn't keep the purchase that we made from Shoes.com, I'll definitely shop with them again. My fiancé and I purchased a very pretty pair of ballet-style shoes in the hopes that I could wear them in our wedding. Unfortunately, they were a tad dark for my dress. (I was hoping to get away from the dying process, but it seems I'll have to break down and do it.) The return process with Shoes.com was by far the easiest I've ever dealt with. They include return information right in the package with the item, allow you an entire year to decide to return the item and cover the shipping cost, as well. You just get on their site, enter the order # from your packing slip and the zip code to which the item was shipped and then follow about three steps to print a UPS shipping label to send it back. It took only about a week for us to recieve a refund - and this is from the time we sent it out, not from the time they received it. Just plain easy. I would recommend shopping from them, it's completely risk-free.