Correctional Billing Services Complaint - Blocked calling - inmates ability to call family
OKLAHOMA CITY, OKLAHOMA -- I am also very upset that Correctional Billing is so poorly run. I sent money on my account on the 3rd of April and our family member still can't call. They changed their system of accounting or something and now the money I sent is somewhere else. It's been two weeks since he has been able to call and talk to his family. I have called three different times and they said it would be taken care of within 24 hours. I was on hold for at least 30 minutes each time and when asked to talk to a supervisor, I was ignored. I wonder what kind of company this is. In my line of work, which is education, I would be fired and would have many many parents down my throat if I conducted myself the way they are. Does anyone know of any other company that has this kind of service? I'm fed up!!!!