Capitol Nissan Complaint - Lied about the car - financing - told me lies about the car.
SAN JOSE, CALIFORNIA -- I went to buy a car at the Capitol Nissan. I had a 2002 Nissan Altima to trade in. I had checked on line and the going price for a 2002 Nissan was $10,000 - 12,000. I had $9,700 left to pay. I saw a VW Golf for $7994. I told the salesperson that I was interested in the Golf. She called a manager who told me that he would make the payments below $200.00 a month for 3 years. I told him I wanted to change the cars because of gas mileage. He assured me that the Gold consumed less than the Altima. In fact, when I asked to get a computer to check on the internet, the saleslady went over to another sales person who informed me that the golf makes 36 inner street and 43 highway. I asked him whether he was sure. He said that he checked the government site. I said OK. I was very reluctant to give them my social security number because I do not want my credit score to be affected. But after they had coaxed it out of me, and since it was getting late, I gave it to them. Then the a different salesperson came to me and told me a totally different price. After about 15 minutes of negotiating, I agred to the deal. They did not tell me what % they were offering then. They also did not tell me it was 60 months payment. As I waited to meet with the financing person, another customer came and was served before me. When I complained, the manager explained that it was because I did not agree to my deal immediately. That was a total lie because I saw the other customer and his partner come in much later than I had agreed to buy the car. When I got home - it was about midnight by the time I was finished - after I got home. I was appaled to see that they had given me 10.30%. My credit score are better than last year and yet I got 7.30% then. When I went back there today, they told me that my interest was affected by the car I bought. I fail to see how that is. I thought my interest rate was affected by my scores? The finance person was very rude to me and told me that I need to go hunt for my car loan within five days and get back to them. She told me that she is sure I would not get another financer since the car I bought was no good and had too many miles and will start breaking down anytime now. I said that she will start counting five days from today Sunday. I asked her who is financing me now and she said that her boss is not in today so she could not tell me. I asked her how come then she was counting today in giving me five days to get my own financing. I argued that if I called any financing firm, they would want to know who is financing me now. And it is not my fault that her boss is not in today. I feel these people lied to me three times. Regarding Golf's gas mileage (1). The customer being served before me (2) and the payments themselves. They may argue that I signed the contract but I feel that they tricked me into it. I also feel that they really disrespected me since I am an African woman. I have been disrespected before and have decided to bear it and suffer the consequences but this time I feel very very hurt and wish I could have someone let these people know that they should not treat human beings this way. Any help you could offer me would be appreciated.
Thank you very much.