Carl's Jr. Complaint - Complaint
PLACENTIA, CALIFORNIA -- I want to complain about the food, quality, service, and prices at Carl's Jr. in general and make a specific complaint about my local restaurant. First, for the price they charge for their food, it's not worth the value...especially when other fast food restaurants have great 99 cent value menus. Second, the quality of the food is horrible. Almost every time I've been there I get rotten tomatoes on my hamburger. The last time I ordered one, my tomatoe had a rot spot in the middle, the bread was stale and hard, and it was cold. My hamburger was so awful I threw it away.
Third, the service is SO slow! I went to the local Carl's located off of Yorba Linda Blvd. in Placentia and it took 10 min. to get a hamburger when no one else was there. Every single time I go there it takes 10-20 min. to be served regardless of the crowd.
To help keep me as a potential future customer, I would like the following:
I'd like to see some more value priced food
Improve the quality of the produce
Make sure you are not serving customers stale, hard, cold, bread
Visit this location and see if someone can improve the service
My past 3 Carl's experiences have made me swear never to go back. What can your company do to change my mind?
At the very least I would like a response from your company regarding this incident. Thank you for your time.
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