Sears Informative - Finally got my Rebate Check!
ANCHORAGE, ALASKA -- I sent away for a rebate check on a mattress check carefully folloing all the instructions. I got a card back from them stating that a "receipt was not submitted showing purchase of qualifying products (I sent that)and that the "purchase was made outside of the qulaifying period." (It was NOT) I called the number they gave me and they asked me to resubmit copies of everything to 1-800-477-1626. I called a few days later and got passed around to 4 people who could not tell me anything. I then went on the the Young America Website and wrote them a complaint letter-no response. I then sent everything to Aylwin B. Lewis, CEO, Sears, 3333 Beverly Road, Hoffman Estates, IL 60179. I explained in my letter that in the past I have been stiffed out of several rebates from Sears and this time if I did not receive it, I would contact the BBB, the FTC and my State's Attorney General. That seems to do the trick...I received my check today! Good luck to the rest of you---persistence pays.