UA Durr Informative - Are all Home Warranty Providers as bad as UA Durr?

Review by OSTATE on 2007-05-03
I just moved into a home and got a home warranty plan through UA Durr. My Jennair stove-top just burned-up (literally). It took days to reach UA Durr on the phone. In the mean-time I replaced the unit with a like-unit and finally contacted the realtor, who recommended UA Durr, and he got me in touch with a represenative with the company. UA Durr has a lot of fine print and obviously a book of excuses. The end result is they wanted to settle for $129 for what cost me over $900 in just material to replace. They quote "we only replace to builder's grade quality". I don't know where they get their cost numbers, but it doesn't help the homeowner at all. I recommend taking the money you spend on a home warranty plan and take the kids to an amusement park. It won't get your appliances replaced, but neither will a policy from UA Dur.
Comments:1 Replies - Latest reply on 2007-05-03
Posted by Pomona Guy on 2007-05-03:
I found out that when you buy a home you can ask for the cash instead of a home warranty. Say the warranty costs $500, take the $500 cash instead. That's what my father-in-law did and he never needed a home warranty repair. I didn't, had one repair made and it saved me $50. But the warranty cost me $500.

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