UA Durr Informative - Are all Home Warranty Providers as bad as UA Durr?
I just moved into a home and got a home warranty plan through UA Durr. My Jennair stove-top just burned-up (literally). It took days to reach UA Durr on the phone. In the mean-time I replaced the unit with a like-unit and finally contacted the realtor, who recommended UA Durr, and he got me in touch with a represenative with the company. UA Durr has a lot of fine print and obviously a book of excuses. The end result is they wanted to settle for $129 for what cost me over $900 in just material to replace. They quote "we only replace to builder's grade quality". I don't know where they get their cost numbers, but it doesn't help the homeowner at all. I recommend taking the money you spend on a home warranty plan and take the kids to an amusement park. It won't get your appliances replaced, but neither will a policy from UA Dur.