Washington Mutual Complaint - Credit card finance charges
DALLAS, TEXAS -- I had over paid the balance of my credit card by $140.00 and asked them to send me a refund check.
They sent me the check and then sent me a bill for the finance charge of $14.23. I called and asked why I was being charged and they said the finance charges were not taken out before my refund. I asked how that is possible since the account was overpaid and should have a zero balance. I was told that was just the way the finance charge works.
I told them to close the account and lose my number. It's totally unacceptable to charge someone finance charges on a zero balance