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Dubeap Complaint - Wrong information through sms

Review by dube on 2007-05-05
We have sent a sms through our mobile phone to confirm the depature time of 2951 (Rajdhani Express)and we were informed 16:15 depature time through sms which is wrong. According to the information given by you (customer service )on the phone, it was 16:40.

We have to drop a business commitments in the middle and rush to the station. We have faced difficulties, kindly do the needful at the earliest.
Comments:3 Replies - Latest reply on 2007-05-05
Posted by tnchuck100 on 2007-05-05:
?
Posted by Anonymous on 2007-05-05:
The Rajdhani Express is a 'fast, fully air conditioned train' in India. The schedule shows #2951 departs Mumbai at 1640. The OP was sent a message with the wrong departure time on it. What the railroad will do about it is probably nothing.

I'd certainly question a text message telling me a train is leaving 25 minutes early.
Posted by sabletaz on 2007-05-05:
For one thing I wouldn't revealed my mobile phone # on any website.

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