Sears Complaint - Misleading warranty on grille
ORLANDO, FLORIDA -- I called Sears about repairing my Kenmore gas grille.
They said I could not take it to a repair center. I had to have a serviceman come out to repair it at home. They explained that there was a mandatory $99 trip charge, but the part and service after he was there would be under warranty. Nothing in the booklet with the grille said that. The grille cost !99.99, so a warranty repair will cost the consumer 50% of the original cost of the grille.
The is misleading and is a warranty scam by Sears. The warranty is basically useless.