Blue Haven Pools Complaint - Another Blue Haven pool from Hell
SURPRISE, ARIZONA -- We contracted to have a pool built by blue haven May 5, 2005 with a 30 day completion contract beginning after excavation. The pool suppose to be completed July 25th 2005 needless to say that may 8th 2007 it still isnt done. First it wasnt built to specs. the depth was wrong,the bench size was wrong.The idiots they sent out to do the brick coping spent more time dancing and waving at me through the window then they did paying attention to what they were doing the bricks were going every which way it was horrible.We opted for the bubbler pot and laminars when those were installed the super told them to pull the fiber optic wiring out of conduit and then they poured the decking over it then when had problems with the fiber optics not working properly but they couldnt get to it because it was buried under cement. They dont return phone calls and they lie.Finally in May of 2006 they finally filled our pool as the water began to fill the pool the plaster began cracking 5 days later the pool equipment quit working the water turned green because blue haven wouldnt come out and fix it.Few months later because of all the cracks they drained the pool they polished and buffed the surface and told me the remaining cracks would swell up and fill themselves in. Then the automatic fill quit working and thats when we realized the pool had been leaking since May of 2006 so they had to drain it again and chip out our plaster this was in January of 2007 the leak we were told by there plumber was in the direction under our house around the perimeter of the pool we had a sink hole that was filled with water until they drained the pool now we have the possibility of having a sink hole under our house and possibly subterranian termites and pool have said that wasnt there problem we have contacted the R.O.C. 3 TIMES AND ARE WAITING FOR A COURT DATE.THE R.O.C. CAN AWARD THEM MORE TIME TO WORK ON A POOL THAT SHOULD HAVE BEEN DONE 2 YEARS AGO. WE HAVE CONTACTED AN ATTORNEY.