DirecTV Inc Complaint - DirecTV terrible - be forewarned !
DirecTV is terrible. They spend millions on advertising promotions to suck people in... Their signal is intermittent, often broken, screen randomly pixelates, loud crackling, local HD station programming often not available. DirecTV is worthless for critical bad weather news-- typically goes blank, "searching for satellite signal" as severe weather, tornados are approaching. Do not expect this critical lifeline of advance warnings and news to protect you, especially your family, it is often just not there! Don't expect any kind of reduction/credit on your substantial bill either, it does no good to complain. But, do expect immediate harassing phone calls, penalties, promptly disconnected service if you are ever late with your bill. So called "customer service" representatives intentionally hang up, after you have been on the line for long periods; DirecTV does not honor rebates and "special offers" making you jump backwards through technicality hoops DirecTV creates (just read other DirecTV reviews). After sign-up, DirecTV is not as directly set up to help you, as they are to directly help themselves. Other potential DirecTV customers, please be forewarned.