Butterfly life Complaint - Not nice people
CARY, NORTH CAROLINA -- We signed up for a one year membership for my wife some time ago. Almost immediately my wife developed some knee trouble and had to have surgery. In the past year of the membership she has only used their facilities 2-3 times. We only had 3-4 months left on the contract, I got tired of having to pay $39 / month when there isn’t a chance of using the butterfly gym, so I called the gym and told them the story. They insisted on full payment. Sure I know we signed a contract but why can’t they can afford to give us a break. When someone enters into an agreement I think they should be able to expect to be treated fairly. In this case fair was “give us our money and get out of our face” All I was asking was some sort of discount or “something “ since we almost never used the membership.
So we give the scrooge award to Butterfly Life.
Butterfly is at 800-581-2970.