Tower Records Complaint - Tower Records Sucks - Customer Service

Review by Shopper112 on 2007-05-09
JERSEY, NEW YORK -- I placed an order with Tower Records Online.They never sent a confirmation.They finally sent me it two weeks later. Informing me the item they said was in stock at the time I placed my order was now not in stock.So now I'm on back order for who knows how long.I wrote a reply and never got a respond...

Never will I do business with them again.
Comments:5 Replies - Latest reply on 2007-05-10
Posted by Anonymous on 2007-05-09:
Tower Records was the best!I hate that all the stores in the California area are now gone.

Posted by Pomona Guy on 2007-05-09:
Someone probably just bought their name in the bankruptcy sale and you are dealing with a totally different outfit. I will remember to avoid them. Thanks for the tip.
Posted by Anonymous on 2007-05-09:
Bought $100.00's of CD's and DVD's at the going out of business sale for $28.00. That was a great sale!
Posted by heaven17 on 2007-05-10:
Your experience doesn't sound THAT terrible. Every company can have its off moments.
I wouldn't right them off entirely.
Posted by Anonymous on 2007-05-10:

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