eCost Complaint - 3 rebates offered on this order - all a hoax
500 N. CENTRAL EXPRESSWAY, PLANO, TEXAS -- On 26 MAR 2007 I ordered the Sony laptop with:
1. A promised upgrade to Windows Vista. Turned out that that upgrade thru Sony had expired, even though eCost was offering it effective until the end of April! My Phone calls to eCost not returned.
2. The computer was offered with an eCost rebate of $60. I filled out that rebate form and copied it. Last week received an email that my submission was invalid because the order number was not included and I would receive additional information via mail. Looked at my copy of submission and the order number was clearly printed in the space where asked on the rebate form. Mail did arrive and I have sent them the rebate copy with the required order number clearly circled.
3. Also on my order was '4 AA NiMh Battery Charger Plus Rechargeable Batteries
part # ULTR ULT31792 costing $15 and with a promised $15 rebate. Received a postcard stating that the submission had not had a copy of the invoice. It had but I have sent another one.
4. Also on my order was 8GB Secure Digital High Capacity (SDHC) Card
part # PTRT PSF8GSDHC4 with a promised $20 rebate which I submitted but have not heard from.
Do NOT do business with eCost!