FingerHut Complaint - Replacement of product was substandard
MINNESOTA -- I purchased a hewlett packard 672c deskjet printer from finger hut in 1999. I purchased their warranty also. This January My printer needed repair. The service center said it was economically non repairable as the repairs cost more than the product did now. The purchase price for the printer when I bought it was over 300.00 Including the 25.00 For the cable. The replacement I was sent cost less than the warranty. It was an off brand and did not match the quality of the hewlett packard printer I purchased. Their warranty states that at their discretion they will refund the purchase price or replace the product. They did neither. It is now February And I have lost considerable amount of business due to the fact that I did not have a printer. Little did I know I would receive a non acceptable printer. I have received nothing but the runaround and I now I have to purchase another printer. I feel like I was really taken. I told them I would complain on every consumer website I I could find and warn others not to purchase electronics from Fingerhut or their warranty.