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Serta Complaint - Mattress

Review by Nlaw68 on 2007-05-11
NEW PORT RICHEY, FLORIDA -- We bought a serta pillow top/foam mattress from a distributer that stopped selling Serta products 2 months later. We had purchased this same bed 4 months earlier but the bed was demolished in a fire. After the fire I immediantly went out and re-purchased this bed because I loved it. However the new bed started causeing a lot of pain to both my husband and I, it started to sink and sag. Serta sent out someone to look at the bed (that I had to pay for) and upon the completion the company refused to do anything about the bed. Basically we were out of luck and lost a lot of money in the process. The top of the matterss also had visable "bunching" that is not normal. Serta bascally said we could try and have someone come out in another 6 months and see if anything had changed. I would personally never do business with Serta again. Which is very sad to me. They really could care less.
Comments:5 Replies - Latest reply on 2007-05-13
Posted by Pomona Guy on 2007-05-11:
I always loved Orthopedic mattresses.
Posted by Anonymous on 2007-05-11:
I'll have to sleep on this one.
Posted by ejack053824 on 2007-05-11:
Take a shyt right in the middle of the bed and deliver it back to the company with a note saying what you think of their product. I've always loved my waterbed.
Posted by poppapia on 2007-05-13:
ejack, grow up a little.
Posted by ejack053824 on 2007-05-13:
Poppapia...take it easy. It's just a joke. Don't be like Stew the dildo in here. :)

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