Black Planet.com Complaint - Tried to cancel membership
I joined Black Planet 7 months ago. They have a dating service that I was interested in. Apparently, a photo I posted of myself violated the terms of service. This was the day after I paid $19.95 to join the service. I cancelled my month to month membership the day after I purchased it for the first time. Since that time, 5 emails to them later, I am still trying to stop the recurring charge each month as well as recoup my 6mos worth of charges. My bank advises I can fill out an affidavit to stop the charges, but it can't help with recouping the money. Doesn't anyone at this site read the emails? When I joined, I was advised to cancel by email if I no longer wanted the membership - Well, that hasn't worked.....HELP!