Cole Muffler Complaint - Unfair Practices
BINGHAMTON, NEW YORK -- Last week I brought my 2004 Jeep Grand Cherokee in for the annual inspection. After the inspection was completed, the counter man informed me that within 6 months I would need to replace pads and rotors on my vehicle. I asked him how much it would cost to replace these now and after checking the reference materials he quoted me around $250 for the job. I told him I would get back to him shortly. The next day I called and the manager answered. I wanted to schedule the job. He informed me that the price would be around $500. I told him the other gentelman quoted me around $250. I said that this is ridiculus and that I wanted done at then price quoted. He asked me if the person put it in writing. I said no. He said that doesn't make it valid. What king of tricks are we playing here. If I had said lets do the job right then, they would have charged me how much? How many people are mis-lead by tactics like these? I believe they should honor their price.