Phenterthin / Nexgenlabsusa Complaint - Terms of Agreement Breach
I (stupidly) ordered "free" diet pills on-line. All that was necessary was the $4.95 shipping and handling fee. Had I read the poorly worded "Terms of Agreement" more carefully, I (or anyone in their right mind) would never have sent for the Phenterthin Diet Pills. If you cancel, you owe a $49 fee, if you don't cancel in the allotted time, you are sent two more bottles of the pills at a cost of $149.95. They say that bottles that are sent out are not returnable!
I have sent several e-mails to the company and have received no response. I had not been given the allotted time to cancel my "subscription." I felt that I was receiving one bottle for a trial period and that I would have enough time to take the 15 days worth of capsules to decide if they were any different or better than what you can get over the counter at most drug stores or superstores (which they were not). Instead I have received two more bottles of Phenterthin and my credit card has been charged $149.95.
I called and talked to my credit card representative and was given instructions on how I might rectify the situation. This being Sunday, I will call the company tomorrow during regular business hours and see if this mess can be straightened out.
Unfortunately, the charge has already been paid by my credit card, otherwise I would have put a stop payment on the order.
I believe that this company uses a poorly worded and misleading "Terms of Agreement" to "sucker" people into buying their product. What also makes me angry is I thought that I was too smart to be trapped by companies like this. Always remember, anything that looks like a very good deal is always suspect.
Anyone considering buying this product or buying from this company had better be very careful. I believe that you will not get what is advertised at the price that is stated and you will be drawn into a scheme that they have devised (that is probably just this side of legal) that will deliver a product that is not worth buying at the advertised trial price, much less the price that you will be charged if you fail to cancel the "agreement."
If I can get a satisfactory resolution to this problem I will be glad to post it here on "my3cents.com." If I don't get this problem rectified to my satisfaction, I will be glad to post that also.
Be careful when purchasing anything, especially on-line and always read the "fine" print!
Thanks for letting me vent. I will keep you apprised of the situation.