Value City Furniture, Flint Mi Complaint - Disgusted - Couch And Love Seat
FLINT, MICHIGAN -- In March of 2006 I took my entire income tax and looked for furniture to buy. My existing furniture was fine but opted for new.
We traveled around and found a lovely set at Value City Furniture in Flint. We bought the furniture and also took out a warranty.
When my furniture arrived I noticed my throw pillows were terribly frayed.
Not soon after, my BIG pillows on the furniture *which are also the back of the couch and loveseat* started falling apart. Literally falling apart. I called Value city Furniture and they sent a person out to my house to look at them. He said he didn't know what he could do about that but he would go outside and call his Boss. Well, he went outside alright and he NEVER returned. Yes that's right. He just left........
I wouldn't be so frustrated but the color of my furniture is Pecan and very hard to match up.
The entire set is ruined now, because the pillows are just getting worse and worse. I will NEVER IN A MILLON YEARS go back to Value city Furniture. I've told all of my friends and family to NEVER go there. I live in the Clarkston Mi. area and have alot of friends with money. I have had numerous conversations with them and instructed them to ban that furniture store. These people refused to help and honestly they don't care. I'm sure of it. Nobody has ever called me and did a follow up call on my complaint or anything.
I'm so disgusted with that store I almost took them to small claims court.
But I've learned my lesson. Nobody should have to plop down that kind of money for JUNK.