Amana Complaint - Amana Refrigerator
PINCKNEY, MICHIGAN -- I purchased a new Amana refrigerator with factory warrany. I heard that Amana made the best. From the first day, the frige leaked water from underneath. I called factory service and asked what to look for, but they insisted on coming out to look at it. I was told "we will call you tonight with an appointment time". That was a lie. So I went to work figuring they would not be out. When I checked my answering machine the next day, the said they would be out between 10 AM and 12 noon. This was at five minutes to 10. I rushed home only to find a note on the door saying they were out at 10 am. I called them and they said the repairman was in Flint. That is a lie, I could not fly a plane to Flint in 20 minutes let alone drive. I said this could all have been avoided if they had called like they said they would. I was told "our calling system is automated and we have no way to know whether it called you". As if that were my fault, I didn't know it was an automated system, and I am not responsible for their incompetent employees. So now I have missed work and still have a leaky frige. Do yourself a favor and never buy anything made by Amana! "Friends don't let friends buy Amana"