Comcast Corporation Complaint - Basic vs digital phone service
FERNDALE, WASHINGTON -- I have kept my basic phone service with Comcast despite repeated offers to upgrade to digital phone service for the "same price". What they fail to mention is that said digital service increases to 46.00 per month after one year.
I received a letter in the mail stating that my basic phone service will be discontinued and the only option is to sign up for the digital phone service.
So I took matters into my own hands and cancelled my basic phone service. I sure Comcast is operating under basic consumer protection guidelines but I just can't help but feeling angry at having to switch to a service that is double the price just for the privilege of retaining my phone number.
Other than this, I am happy with Comcast. I just think that they should make comparable offer to basic phone service for those people unwilling to pay 50.00 a month for phone service.