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Nexgenlabsusa.com Complaint - Rippoff / Unethical business practices - diet pills

diet pills - Complaint
Review by desertdog on 2007-05-16
BASTROP, TEXAS -- This company has very unethical business practices, they offer a "free" trial offer just pay shipping and handling of 4.95, sounds great but if you don't scroll down to the bottom of the page and click the terms and conditions link, which is usually broken, you will be charged a 149.95 in 20 days if you don't cancel your membership, which the only place you find this is in the "terms in conditions". they make it very hard to find any info such as address or direct line contact info. But if you go to Oklahoma BBB and search under physical enhancement labs you will find all the info you need including how many people they have ripped off
Comments:
Posted by tnchuck100 on 2007-05-16:
This is a copy of a response I made on a previous complaint:
Go to:
http://www.nexgenlabsusa.com/offers1/index.html#
Read the Terms & Conditions. At the minimum it will cost you $54.90 to hit that SUBMIT button.

That works out to $1.25 per pill regular price and $3.66 per pill for your "free" pills.
Posted by PassingBy on 2007-05-16:
If there was no terms and condition then it would be a scam.
So without reading the terms even if the link might have been broken, it worked fine for me, you ordered anyway.

I am beginning to lose count of these complaints.
Posted by runaway on 2007-05-16:
I don't get it...if ANY diet pill actually worked, with the obesity problems in this country, you'd hear about the "wonder drug" on EVERY news station and newspaper around. Don't order these things, people! They don't work, only want your money, and will use these "sneaky" terms to get it!
Posted by Starlord on 2007-05-17:
It is just like that 'male enhancement' product with the smiling idiot that offers a free sample for just postage. In the first place, there is nothing whatsoever that explains what this 'male enhancement' is, and while the FDA says certain claims are illegal because there is nothing that can do what the claim is, I see ads touting products that do exactly what the FDA says can't be done. If you fall for the 'free sample' offer, you find that the free sample is contingent on ordering a 3-month supply of Smiling Bob's favorite pills for $170, and the way they have it set up, you can't cancel. Caveat Emptor!
Posted by TexasTaxGoy on 2007-06-04:
File a complaint with the Texas Attorney General's office at

http://www.oag.state.tx.us/consumer/consumer.shtml

The more who complain the better chance we have of stopping this companies deceptive activities.
Posted by Milch on 2007-06-05:
I received two bottles of phentrazine which I returned unopened and I want my account credited for $149.95 but no matter what I try all I get is the run around, what a rip-off. I have written to the Oklahoma BBB to let them know what type of company they are.
Posted by cbunnys4me on 2007-06-19:
i was told to file a submit ticket on their website and when i did i told them i wanted to cancel and then weeks later i was overdrawn in my account thanks to them well when i went back on the website and tried to get on my password which i have used for 5 years did not work well i reregistered and it did the same thing when i went back to login and finally was able to talk to someone who called me after begging this lady when i called the ordering phone number she was able to get someone to call me and he told me i was not suppose to type in MY password i was just supposed to type in the word password and i bet evryone that has got ripped off by this company did not know this and i asked him well i guess i just got screwed and he told me yeah i guess you did. but this is not over until i get my money back and i hope this helps alot of people who has gotten ripped off ny this company.

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