Regions Bank Complaint - Regions lost my direct payroll deposit!
MIAMI, FLORIDA -- Can anyone give me advice on how to get Regions Bank to give me my payroll deposit. I have called 6 times over the past 2 days and each time i have to repeat myself because they have no idea what I am talking about. They admit they had a huge problem with their ACH depository system but now it is solved. I still don't have my money they still won't fix my problem. My payroll department at work says the money from their end went through OK so Regions does have it - they just lost it and don't seem to be in a hurry to get it to me. The customer service reps are rude and unhelpful and have not logged my calls into the system so each time I call it is like I never spoke to anyone. Can anyone out there offer a suggestion as to what I can do to get my money? They are truly a terrible organization and obviously the word needs to get out how poorly they value their customers.