Days Inn Complaint - Days Inn Cancellation Policy
ORLANDO, FLORIDA -- My friend recently had made a reservation for a room at the Days Inn, Universal Studios North, Orlando, Florida. The arrangements were made a week in advance. When she found out that the room was not near International Drive or Universal Studios she tried to Cancel at least three days prior to the reservation date.
She was told the rate she was given over the phone was a non-cancellation rate, the rate of $60 was in fact the normal rate for the room. The other discrepency was in the location, they said Universal North when in fact it is in a not very good part of town right next to the county jail, miles from Universal.
I understand sometimes a reservation made online is difficult to cancel but even them they refund a portion of the money, Days Inn's reservations do not. My recommendations if you feel you need to stay at a Days Inn is make sure you and they are in full agreement and you know where the room is located, don't go by name.
Since Days Inn needed the $60 more than my friend did I will enjoy discouraging anyone from staying at any Days Inn.