LG Appliances/Best Buy Complaint - So-called "FREE" parts replacement warrantee

Review by GeneIV on 2007-05-18
ALBUQUERQUE, NEW MEXICO -- I bought the fridge at BEST BUY for approx. $760 about 38 months ago.
The primary reason I bought that model was that it had a freezer on the bottom,(rather than the upper portion of the unit)and secondly was the excellent parts warrantee. I now find that while it do indeed have an excellent PARTS REPLACEMENT(7 yrs)guarantee, the labor bill is $375.00 USD, (but w/no guarantee that action will correct the problem). The popularity of repairs for LG Appliances is so great that there is a 10 day waiting period for an authorized repairman to get my fridge a place in the queue. So upon finding all these facts, I have purchased a similar version in General Electric from LOWES. I recommend against LG Appliances.
Comments:3 Replies - Latest reply on 2008-03-07
Posted by Anonymous on 2007-05-18:
I recommend not purchasing appliances from hardware stores!
Posted by Justusryan on 2007-05-18:
So what is the complaint against Best Buy?
Posted by BonnieJo on 2008-03-07:
Your complaint should be about best buy.LG doesn't do extended warranties just the 1 year

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