General Motors Complaint - Problem after problem
VALLEY SPRING, CALIFORNIA -- Traded in my 1999 yukon for a 2004 yukon xl and what a mistake that was. My 99 had no problems at all. I traded it in with 48000 miles and from day one it was a runner. I thought with such good look with my 99 I couln't go wrong with the 2004, boy was I wrong. After 4 months or so the rear A/C and Heat went out. Dealer fixed it and sent me on my way. about six months later the same problem started to happen and when I took it back in it some how fixed itself on the drive there, so the dealer said there is no problem. 6-8 months later the front end started to make a clanking sound when turning into parking spots. I knew what the problem was because my in-laws 03 Sierra was just fixed with the same problem. When I went to pick up their truck, I asked if this problem could affect my 04 yukon and they said yes. I asked them if my 04 should be looked at and they said no, not until it starts with the same problem would they fix it with the known front end update parts for this fix. Well time went on and sure enough the front end went bad. Went to the dealer and they fixed the problem. 3 months later the odometer went out and they repaired it. 2 months later the odometer went out again, front driver power seat went out, fuel gauge went out, and the rear A/C and heat went out. All this while on our vaction. We took it back to the dealer and they fixed the power seat, said they could not find anything wrong with the rear A/C and heat, and claimed to fix the odometer and fuel gauge. When I left the dealer the seat was fixed and the rear A/C and heat was working for now, but the odometer was not fixed properly and the fuel gauge read a 1/16 under the full mark. I was so mad but I let it go because I was just tired of dealing with it. Now on 5-18-07 with my warranty almost up in 4 days, I put the truck into 4 hi and the front end bearings are shot. So once again it back at the dealer to be fixed and once again I am having them fix the already fixed odometer and fuel gauge. The point of this story is that after talking with various service people at the dealer, GM know about the front end problem I had, they told me they are doing about 2 front bearing replacements a week on other 4x4 and some have even told me they would not buy a GMC product either. Pretty sad that we buy these American built car with stickers on the door saying made in Mexico; like mine. Buyer BEWARE Stay away from GMC products, They had to save money so the shareholder are happy so they decided to save the buck on the quality of their cars and trucks. DON'T BUY GMC!!!!!!!!!!!!!!!!!
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