Ikitchen.com Complaint - Horrible people to deal with (scammers)
I paid for coffee maker # 72-DCC1200-FR got a tracking number within 3 hours but the item was not shipped for 15 days and I received it 2 days after they shipped it. What a surprise it is not the item I ordered, instead it is item # CBC-00BWFR no one could possibly have mistaken those two numbers. Now for the big surprise. When I opened the box the coffee maker had a used coffee maker smell, the plastic handle was broken away from the top of the carafe, and there were no instructions or manual with it, it also had 4 lose filters in the filter basket (not wrapped or protected).
These people are scamming a lot of people out of money with no intentions on ever refunding or shipping the correct item.
The coffee maker I received is not worth the cost of shipping it back, and I told them that when they send me the item I ordered to send a prepaid shipping label with it and I will send this thing back.
Also be aware that their return policy is nothing after 14 days from the date of the sale (I wonder why they waited 15 days before shipping) and the item returned must have all of the instructions and manuals with it and must be resalable.
I’m going to email everyone I know and ask them not to buy anything from these scammers including ekitchengadgets.com, ikitchen.com or Kitchen and Home Gadgets .
I will also contact Cuisinart and PayPal so they can deal with them.