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DNA Publications, Inc. Informative - INCORRECT SUBSCRIPTION CREDIT

Review by Anonymous on 2002-04-27
RADFORD, VIRGINIA -- I recently have had a subscription issue with DNA
Publications, where I paid for a 3 year subscription to Weird Tales Magazine as was only credited for 1 year. I have
written to DNA Publications/Warren Lapine on 3 seperate occiasions and recived no response at all to any of the
3 letters. Information concerning the messages is as follows:

The 1st letter was to request a correction to my incorrectly applied subscription - sent 12/2001 which requested the
subscription be corrected or a refund be made, a copy of my check to DNA Publications showing it was paid to DNA
Publications was enclosed, sent to DNA Publications P.O. Box 2988 Radford, VA 24143-2988.

The 2nd letter/package returning the 1st issue, and accompanying teaser booklet in the original shipping package,
unread, of the subscription paid for but incorrectly applied with a letter requesting a full refund as there was no response
to the 1st letter - 2nd letter/package sent 03/01/2001 also included again, the check copy showing paid to DNA
Publications - sent to DNA Publications P.O. Box 2988 Radford, VA 24143-2988. (Delivery Confirmation received).

The 3rd letter package returning the 2nd issue of the subscription, unopened, to the publishers' attention specifically,
again with a letter requesting a full refund, giving you until 04/23/2002 to respond, and another copy of check - sent
03/23/2002 sent to DNA Publications P.O. Box 2988 Radford, VA 24143-2988. - to the "Attention of Warren Lapine"
(Delivery Confirmation received).

To check delivery confirmation, go to:
http://www.usps.com/shipping/epstrac.htm

check -
2nd mailing: 0301 0120 0007 5061 2088

3rd mailing: 0301 0120 0004 7006 2545

This delivery information remains available for 180 days
Comments:1 Replies - Latest reply on 2006-09-02
Posted by CaptainSpaulding on 2006-09-02:
It seems that in the four and a half years since you wrote this complaint, absolutely nothing has changed! (read the complaint I posted today on my3cents.com about DNA Publications)

DNA Publications/Warren Lapine still have the worst customer service in the magazine industry!!!

How are they still in business?

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