Circuit City Complaint - Rude and unhelpful store personnel in Middletown, NY
MIDDLETOWN, NEW YORK -- I owned this phone about 6 weeks when it would no longer work. I phoned their 800 help number. It was difficult to understand the gentleman I spoke to. He instructed me to fax my store receipt, which I did. (This fax no. is the Philippines). I could not get through after many attempts. 1 & 2 weeks apart. I called the store; clerk said "no returns after 30 days". I asked for her supervisor. She would not let me speak - just blasted at me "no returns after 30 days" and slammed down the phone.
I have always liked Panasonic products, but trying to get assistance is like pulling teeth and Circuit City is crossed off my list. All these electronic stores are not at all customer oriented-they stink.