Foremost Furniture Complaint - Dishonest
NEW YORK, NEW YORK -- I gave Foremost Furniture a deposit of $1000 for a sofa in MAY 2006 - I was told that the sofa would be delivered in 2-4 months. I called repeatedly and was told that the delivery would be made in 6 weeks, 8 weeks, etc. After 10 months, I called to cancel the order and was told that I would receive a refund of my deposit in 2 weeks. That was almost 3 months ago. I call every week or every two weeks, and I am told a different story. First, they said that my refund was at the bottom of a pile of "paperwork". Then they said that they didn't have my credit card number to process the refund.(Hmm, they should have noticed this when they sent over my "paperwork".) Then they said that the woman in the office could do the refund, but that she needed approval from the owner. The following week I was told that they couldn't process the refund because their bank account was closed and that they are having financial problems. BUT that the owner would come in the store and approve the refund the following Friday. The following Friday the owner didn't come to the office - no surprise. The refund has not been processed and I am suing this company. The string of lies is just abhorrent. I have never encountered such dishonesty in a business.
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