Holiday Inn Complaint - Theft from my hotel Room
BLOOMINGTON, MINNESOTA -- I stayed @ the Holiday Inn in Bloomington MN in April. I was in town for a business trip. I am a small business owner andhad housekeeping. I stay @ was in town for a craft show in Shakopee MN. We checked in on Monday night and on top of the horrible service that we received the entire time that we were there. My MP3 player was taken out of my hotel room, on the one and only day that I over 20 hotels a year, and this is just the most unacceptable thing that has ever happened to me. The ironic part of all this is, that I stayed at a Candlewood Suites when I was in Omaha NE the week before, and could not have had a better stay.
A hotel staff member Angie did comp my room for three nights for the horrible service that we received. But that does not in any way make up for my missing MP3 player. The hotel manager Patrick Short, explained to me after my claim was denied a MONTH later, that his employee said that he did not take anything out of my room, and that he had to belive his employee...who has worked there for THREE months. I am so disappointed in the answers that I received in regards to my missing property, and was told that I should have put it into the lock box on site....... I will state that MP3 players don't plug into the wall. They have to be plugged into a computer to charge.
I know Mr. Patrick Short thinks that he is done hearing from me. But I will be posting on priceline.com & hotels.com along w/ every crafting website and travel website that I can find to warn people about the practices of this Holiday Inn. I just wanted you to know that the hundreds of people I talk to on a yearly basis about craft shows, where to stay & where not to stay will hear my story.
My issue at this point, IS NOT the 150.00 to replace my MP3 player it is the point that my property was taken. And now I am being told because there was no proof that this person took my property they are not liable. Ironic right ???? I can't charge it in a lock box.