Michaels Toyota at Bellevue, WA Complaint - Making the Customer Fool
BELLEVUE, WASHINGTON -- I had worst experience of my lifetime with Michaels Toyota at Bellevue, WA while purchasing Life's first CAR, and you know how much excited the person would be at that.
I went to showroom to deal for a used car, but everything the sales lady showed me was not up to my budget, I came back and later sent her a mail stating the amount I can offer explicitly that ONLY REVERT IF YOU THINK YOU CAN DEAL, and also mentioned that I can not afford anything beyond what I quoted.... To this she contacted me back on mail and on phone saying that YES they can deal with a margin of $20-30 more to what I made an offer, I repeatedly iterated about the price so that when I go there to deal I should not waste my time, to which she said no we can definitely make it happen. I trusted TOYOTA and took her words and upon reaching there I again asked that IS PRICE LOCKED? after getting her YES, went ahead and SAT to finalize the deal, and to my Surprised She came with her manager with the same old amount they quoted, and upon showing my surprise (I got after so many iterations) he also started backing up and not only said that they can not deal rather saying that if I raise my voice they can throw us out of the dealership, I am not sure what kind of sales team they have and humiliated us with saying that you are the first customer to come for 2-3 times to there dealership and showed as if he is doing any favor and I took all this lightly, it was most disgusting event in my life.
I just thought to share my experience with others that DON'T WASTE YOUR TIME GOING THERE or AT LEAST CONSCIENCE.