Charter Comunications Complaint - "high speed "internet & T/V

Review by firelizard on 2007-05-25
SOUTH CAROLINA -- Avoid this if possible !
First I have a "high speed conn" 10 meg d/l 1 meg u/l + 2 ip's , and I own my own modem. what a mess ! every week I have to run speed tests to make sure my speed is what I pay dearly for most usualy it "somehow" reverts back to 350-750k weekly then after a very long call they agree to reset the connection and suprise its back to normal. Seems to me this is either no accident or they cant control the system they have.
On the second ip WOW I have had to have them reset that a few times but you should hear the excuses I get. They have several times told me that I cant have it, they said they do not offer it. Once they check my bills they can simply push a button and its fine. Odd hmmm,
There seems to be currently more paid programming monthly its almost every channel now and if you check with the "paid channels" like sci-fi or many others you see they are broadcasting a show, however charter is airing paid crap even into the normal viewing hours like 12:00pm on some channels..
I am sorry but why am I paying to watch paid advertising this is yet another reason to run from charter.

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