Integrity Fence and Deck Co. Complaint - Warning: Integrity Fence Co; Clanton AL

Review by disgustedinAlabama on 2007-05-25
BIRMINGHAM, ALABAMA -- We entered into a contract for Integrity Fence Co to construct a privacy fence at our home in Birmingham, AL in July 2006. By Jan of 2007 the majority of the posts (14 out of 21)were warping to the point that the fence needed to be replaced. We contacted the owner of the company to come out and examine the fence since one of the major selling points he used was the "warranty" that came with it. He agreed that the fence needed to be replaced and said he would call us once he got in touch with his vendor for the wood. After a couple of weeks of not hearing from him, we called back and we were told that the vendor he used for the wood wouldn't replace but 3 posts and that we should take it up with them because his "warranty" didn't apply. After weeks of arguing, I called the vendor myself and found out that the story we heard was a complete lie. In reality the vendor had offered to replace all wood, materials and had offered to apply a credit to his account to cover a portion of the labor. The owner of Integrity made the statement of "Why would I pull my guys off a job that's making a profit to come fix your fence"? After almost 4 months and numerous threats of legal action, Intregrity and the vendor agreed on a settlement that included cash to cover his labor and all of the materials needed to repair the fence, however when [name removed] sent his crew to our house - he only intended to repair a portion of the fence despite the fact the he already received the lumber and cash to cover his labor. We are now in the process of taking him to court to try and recover our money that was wasted by using a disreputable and untruthful contractor. Beware - if you are thinking of hiring someone for a privacy fence in the Birmingham, Chelsea, & Clanton areas of Alabama - you are taking a huge gamble if you use Integrity Fence and Deck Co.
Comments:6 Replies - Latest reply on 2013-10-03
Posted by tnchuck100 on 2007-05-25:
Good post. Good luck. Sounds like you have your ducks in a row. Let us know how it turns out.
Posted by S. on 2007-05-25:
Right on, chuck. disgusted, I hope the 'gamble' you took on Integrity turns out to be a jackpot for you.
Posted by Pomona Guy on 2007-05-25:
I love the way these bums call the company "Integrity" when they have none. Kind of like a car dealership called "Honest Dan's" or something.
Posted by Starlord on 2007-05-25:
Pomona, Just like I always heard, Never eat at a place called 'Mom's', never buy a car at 'Honest Jack's,' and never play poker with a guy called 'Doc.' Anytime I see a business using the name of a desirable trait as their business name, I am automatically suspicious.
Posted by WasteOfMoney on 2013-09-25:
Fence was constructed so poorly we immediately had to tear it down and have it replaced. DO NOT DO BUSINESS WITH.
Posted by JW on 2013-10-03:
This Company in Clanton is not the same Integrity Fence and Deck Company that I own located in Birmingham, AL. There is no affiliation. Similar name, different owner.

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