AAA Complaint - Lousy Treatment by AAA Central Penn-Camp Hill
CAMP HILL -- I am an AAA Plus member and here is what kind of lousy treatment I get at AAA.
I was at AAA Central Penn, Camp Hill, PA to get some maps and tour guides for Tioga County, and Colton Point State Park for the memorial day week end. The lady whom I asked for a map was rude and shouted at me saying, no maps of Tioga county is available and she did not understand what I said. She asked me to take a token and wait for member services. There were staff at many counters who were not with any customers. No body called any token number there. When I approached the lady at one of the counters, she also started shouting and saying that she is not ready. She pointed to few chairs which were already occupied and asked me to sit there. What a mockery. I stood there and waited for another 10 minutes, but no one called me and that was it. I was really taken aback by the staff at AAA. I tried to search for a place where I can make a complaint on AAA central Penn site, but I could not get a link. Looks like my money over AAA is wasted if this is going to be the case with the rest of their widely advertised services!!!!
Either this AAA is simply a fraud organisation or some stupid staff who does not know how to treat customers is blemishing a good organisation's reputation.
Thanks a lot AAA for my very first experience with you.