NTB (National Tire & Battery) Complaint - NTB doesn't take the time to fix tires under warranty.

Review by CautiousConsumer on 2007-05-25
TEXAS -- I bought four tires from NTB a little over a year ago. Since then I have had to take my car in twice for fixes on the tires.

The first time I took it in was in San Antonio, I was checking for a leak because one of my tires kept going low. I asked them to rotate my tires while they were at it. They made me wait three hours and then they didn't fix the problem.

They did not check for a leak, and they did NOT rotate my tires. I know this because the next day my tire was already low again - and it was the SAME tire on the same side of my car - they LIED about rotating them.

Recently I had to take it in, in Galveston, because I got a flat from a piece of metal in the road. The guy just aired my tire up because that night it went flat, AGAIN. I had to take it in AGAIN. The guy tried to say that the tire had two holes and they only plugged up one, but that was impossible, I saw exactly what caused the ONE hole in my tire to make it flat, and pulled it out of my tire myself. It wasn't flat before that. They just didn't do their job.

I will never buy tires from NTB again.

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