Kia Motors Compliment - Kia motors customer service division
BAY CITY, MICHIGAN -- I recently had a minor transmission leak. When I took it to Thelen Kia in Bay city, Mi. They diagnosed an improperly sealed transmission bolt and repaired same.
Unfortunately KIA regional mgr. denied the claim. When I e-mailed Kia, the customer service rep Dawn Messinger moved on the complaint within 24 hours and got me a full refund. I certainly can't complain about their customer service!
More Reviews on Kia Motors: