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Reckon Complaint - Do not buy from Reckon (www.reckonwordwide.com)

Review by willnottolerate on 2007-05-26
AUSTIN, TEXAS -- Hello! I just want to let everyone to know that the website www.reckonwordwide. has some really cool merchandise but please don't be tempted. I ordered from them on 2/9/07 and waited nearly 2 months before any contact from them and then it was extremely rude. They threatened to contact their lawyer because I told them I was contacting the BBB. They told me I was the kind of person that "kept sweat shops in business". They eventually (after I filed a complaint) said that they would send me a refund of my $50 but they said they could not refund it via Paypal (how I paid) because of security issues and that they would send me a money order. That was about 3 weeks ago and I have not received it yet. It's been almost 4 months since I placed my order! I just found out on etsy.com that they are no longer a seller on there because of all the negative feedback they received and I posted in the forum about them and received nothing but negative information and warnings not to purchase from them. This is NOT an isolated case. Buyer please beware. They have terrible customer service and when you request your products they send you very long absurdly rude emails that are degrading and basically don't make a whole lot of sense.
Comments:3 Replies - Latest reply on 2008-02-14
Posted by nicku on 2007-12-19:
hello

regarding reckon i have waited since august ninth and at first

when ester garcia told me that they were shoe string i gave them benifit of the doubt but the last three posts from michael reckon wherein he said two weeks ago my order was scheduled
and then the next week he stated a certain day and then the las post he said he was telling the production remember they are shoe string) egad! to rush my order and that was six days ago
so my stratagy is to write to the network i know, which is a buckminster fuller and philosopher culture letting people know that they have not been transparent. if so called michae reckon had said we do not know hang in there i could have lived with that statement. remember they are a shoestring albeit he mislead me on the last three posts

nick consoletti
Posted by jktshff1 on 2007-12-19:
I can't understand what the OP or nicku is talking about!
Posted by stefana on 2008-02-14:
This is basically the exact same scenario that played out with me. Have you gotten refunded yet? They think they're "raising consciousness" by selling t-shirts and writing mean yet incoherent emails. If they had spent half as much time filling orders as they do composing these ridiculous emails...

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